hp customer service | hp printer troubleshooting

hp-printer

Step 1. Unplug and restart your printer

In most of the cases, power cycling of your printer can resolve the hp printer. Turn off your printer and unplug it for a period of 30 seconds. Then replug the cable to your printer and turn it on. 

Continue to step 2 if step 1 doesn’t work.

Step 2. Check cables or Wireless Connection

Check the cables of hp printer ( wired printer). Make sure the power cable is properly connected from the printer to your pc. 

• Ensure that the printer's wireless option is turned on and available. Many printers have a printer available for the wireless connection option. To find out how to turn it on, see the instructions of the manufacturer's website instructions or instructions.
• You run your printer's wireless connectivity test. Many printers have printed the printer's wireless connectivity. Read this instruction for us.

pay attention

If you use wireless access points, extender or many SSID with many wireless router, make sure you have a network similar to your PC for your printer.

Step 3. Run the printer troubleshooter

First, download and run the printing troubleshooter. It can fix problems along with the installation and connect to the printer. (This link should open a browser page and download the dialog. Choose Open, and carefully follow the steps provided in the troubleshooter.)

If the printing troubleshooter link does not open the troubleshooter, then in the search box in the search box, enter the print issue, select the printing problem in the list of results, and then select the troubleshooter to download it. Select Open, and follow the steps provided in the troubleshooter.

Step 4. Uninstall and Reinstall your printer

Remove your printer

Choose the Start  button, next choose Settings  > Devices > Printers & scanners .Under Printers & scanners, get the printer, select it, and then choose Remove device.

Reinstall your printer

Reinstall a wireless printer

Choose the Start button, then choose Settings> Device> Printers and scanners.

choose to Add a printer or scanner option. Wait for your device to find nearby printers, choose what you want, and then choose Add device.

If your printer is on and connected to the network, then Windows should be easily available. Available printers can include all printers on the network, such as Bluetooth and wireless printers, and printers that are plugged into another computer or pc and shared on the network. You may need to install some printers.

Reinstall a local printer

If you wish to add a local printer, plug the USB cable from your printer into an available USB port on your PC, and then switch on your printer.

Choose the Start button, then choose Settings  > Devices > Printers & scanners.

In Printers & scanners, search your printer.

If you see your printer listed, you'll know it's installed.

If you don't see your printer listed, select Add a printer or scanner. Wait for your device to find available printers, choose the one you want, and then choose Add device.

I hope the above-mentioned steps will help you to fix your hp printer issues. You can directly contact to hp customer care number 1-888-410-9071 to get the instant printer support. Our skilled executives will help you to fix any of your printer issues with perfect solutions. Our troubleshoot team 24/7 work to resolve your issues with perfection.

• The wrong way of loading paper in the paper tray causes hp printer paper jam issue. 
• Rollers play an important role in printer paper jam issue. Damaged rollers cause paper jam issues.
• Low-quality paper usage is another issue with the paper jam, keep in mind the quality of papers while printing.
• A low-quality cartridge may leave stray ink and toner in the printer subsequently causing hp printer paper jam issue. It also affects the output quality of the printer.

1. Solution  

• Switch the power button on to turn on your hp printer.
• Disconnect the power cable from the back side of your printer.
• Now check out the input tray.
• Take out the input tray to abolish the paper jam.
• Properly check the paper tray and remove papers stuck if any.
• After that place your printer to its normal position.
• Connect the power cable to the printer and check whether the problem is fixed or not

• Turn off your hp printer and disconnect the power cable.
• Get the output tray and carefully pull out the jammed paper from the output tray to remove it.
• Connect the power cable and turn on your printer to print.

• Turn off hp printer and disconnect the power cable.
• Open the input tray.
• Find the gray paper rollers and clean it carefully to remove dust with a soft cloth.
• Dry the rollers completely to fix it back to the printer.
• Reconnect the power cable and turn on the printer.
• Now try to print again.

• Turn on hp printer
• Separate the power cable from the hp printer
• Disconnect the power cable
• Wait for 2 minutes
• Plug it again into the wall socket
• Reconnect the power cable to the hp printer
• Now turn on your hp printer
• Try to print to check the problem is fixed

• Pull out all the papers from the tray
• Strike the down arrow to select settings and click ok.
• After that press the tools and click ok
• Select clean paper feed and click ok
• Wait till then the printer stops completely and then continue.

How do I fix Hp printer not printing

The issue of hp printer won’t work is a common issue among all hp printer users. Here I have clearly mentioned some of the methods to fix this problem. There may a number of causes why your hp printer is not printing, it includes both technical & hardware issues. I will offer you some simple steps to resolve this problem efficiently. you can get direct assistance to fix hp printer not printing issues by dialing the toll-free number 1-888-410-9071.

hp-printer

The following are some of the best generally accepted solutions to fix hp printer issues.

Content overview

1. Set hp printer to default

2. Check printer status

3. Normal hp printer troubleshooting

4. Cancel hp print jobs

Answer 1. Set your hp printer to default

Generally when you send a print request windows automatically send the print work to the default printer. In case if your printer is linked and nothing is printing, it is because your hp printer is not set to default in windows. 

Follow the below mentioned steps to make sure your printer is set as default printer.

• Go to windows control panel and select “Devices and printers”

Go to your computer start bar and type run, the run window will appear here type “control”  and press ok. The control panel will open showing all control panel items, here you will the icon Devices and printers.

• Get your hp printer in the list of Devices and printers, make sure you have selected the right printer having issues with. Right snap on that printer and tap set as default printer from the drop-down menu. Click yes to verify the confirmation prompt if any.

  

Answer 2. Check printer status

• Make sure your printer paper tray has enough papers and no issue with paper jam issue. If there is a paper jam issue contact to your manufacturer to remove jammed papers from the paper feeder.
• Make sure your printer ink or toner is properly filled. In case your printer ink is empty consult with your printer technician and always check the ink level on a daily basis. New hp printers have the facility to display the ink levels.
• Before printing your content on hp printer make sure that hp printer is properly connected to your Windows 10, iPad, mobile phone and other devices you want to print from.

Answer 3. Hp printer troubleshooting 

First, make it sure that the connection cables are properly attached to both sides and no sign of connection cables to be broken, cut and disconnected. If there is an issue with your cables fix or replace them. 

Second, make it clear that your hp printer is connected to your device perfectly via wifi or broadband and other network media. Check your internet cable to see that the lights are blinking indicating the network connection. 

If hp printer power on button is not indicating light, you need to check the power cable and make sure the cable is not broken, cut, or short circuit. Unplug the power cable and plug it again, make sure press the printer power button on, after that check the printer is turned on. 

If this is not working try another power plug in your home/office. If nothing is working just contact hp printer troubleshooting 1-888-410-9071 to get an instant hp printer technical & hardware support. 

Answer 4. Cancel hp print jobs

One of the common reason for your hp printer is not printing is that your print jobs are technically stuck in the print queue. This solution is a little bit technical but much easier to fix it.

Follow the below steps to cancel your printer print jobs

• Go to windows control panel and select “Devices and printers”

Go to your computer start bar and type run, the run window will appear here type “control”  and press ok. The control panel will open showing all control panel items, here you will the icon Devices and printers.

• Get your hp printer in the list of Devices and printers, make sure you have selected the right printer having issues with. Right click on that printer and select see what’s printing from the drop-down menu.

• When a new page appears to click on “printer” on the top right menu and select “open as administrator” in the drop-down menu.
• Open the page and click on “printer” on the top right menu again and select “cancel ALL Documents”. After that windows will open a confirmation page to confirm that you want to clear all documents click yes and continue. 

Now try running your hp printer is it working or not?  In case you still have issues with your hp printer call hp printer won't print 1-888-410-9071. We will assist you with the best possible methods and stay you updated with latest hp printer troubleshooting tips & techniques.